3. Troubleshooting Common Issues:

• Title: Troubleshooting Common LIBCONNECT AFRICA Connection Problems
• Content:
  • Laggy devices, missing software updates, low battery and longtime use without device reboot can be a part of those causes of common internet issues (e.g., slow connection, Wi-Fi problems, etc.). Please check that all your devices are up-to date to ensure a great internet flow and consistency in browsing.
  • Call us on our office number for an agent to assist telephonically, email us for a proper investigation or contact us here by clicking the contact us button and leaving us a message
  • Let us know know as soon as you experience internet problems in speeds which are unusual so we can assist.
  • Backup power is also ideal to ensure the network is always working since we been in load shedding periods often; routers do not like the unscheduled power off and on scenarios hence why it is important to have a backup power solution.